Just got an email based about the ticket I submitted last night.
Quote:
...
This is to notify you that a blemished/refurb T8 marker has been reserved for you based on the position of your service ticket. In order to keep an accurate count of the number available, and to assist as many people wanting to take advantage of this offer as possible that you ship your return back to us promptly (within 48 hours). Please note that these returns do not have to arrive to us within 48 hours so no need for expensive express shipping, as we are factoring appropriate time for the items to arrive based on your location. However we need a way to cancelling service tickets that are created and not acted on...
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Emphasis mine.
So get your ticket in and don't dilly-dally a long time before you ship.
I'm kind of excited to see the result.
