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Old 07-22-2010, 11:25 PM   #50 (permalink)
SPC. Cejka
1-113 Cav 2 BCT 34 ID
 
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Join Date: Jun 2010
Location: Sioux City, Iowa
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Hi Chase,

Thank you for the follow up phone call. The only engraved Micro Rail we currently have in stock is polished blue. We have gotten away from engraving on the dust black, polished black and polished silver. BUT.....I was touched with the fact that you want our name on your Micro Rail and as a way of showing our appreciation for your service to our country, we are having an engraved dust black rail done for you. It should be ready in a couple of weeks. We will also absorb all the shipping costs and refund your shipping expenses for returning the micro rail to us.

This is an e-mail I got from CCM when I ordered a micro rail and it wasn't engraved like it said it would be. But with one e-mail and one quick phone call, oh and a few hours of waiting I got this e-mail.

Thank you CCM I can't speak highly enough of the customer service that you guys and gals provide.
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