I sold him a Dessert Fox. It had a small leak when it left here, but had a major leak when it arrived. I was stressed! I offered to make it right however I needed to. He was very cool with the whole thing. We worked out an arrangement where I 3rd partied some parts kits for him to fix the Fox and another marker as well. He was insanely cool with the whole thing. He had every right to be upset. I wouldn't hesitate to work with him in the future. Insanely understanding. Great guy! THANKS!