I hate to ask with all your troubles... BUT, I have to. Why would you buy a WAS board any way?? Tadao's Musashi is a HUGE step up for aka markers and readily available anywhere. Or if you want to go 'all out' get the Ebisu board from Tadao. WAS is a little ancient. I mean, it will do the basics but the Tadao's are far superior.
Just return it or file a paypal claim and get your dough back. Put that into the Tadao.