Tom, I think the hardest part is waiting for the UPS guy. You know it is finished and on its way to your door. That is agonizing. And, then you have to be there to sign for it. If you are not there when the UPS person gets there, They get to keep it for another day and try the following 2 days. If you miss those opportunities, It goes back to CCM and goes right in to Mel's collection. LOL All right that is a complete dramatization. but seriously, If you dont get it in 3 delivery attempts it goes back. Good thing Mel sends tracking numbers so that you can take off a day of work to collect your CCM prized possession.