Originally Posted by Old School Joe
I have to say that I got my first ninja tank last month, coating started cracking after one fill. Spoke with Rob at Ninja and he pointed me in the right direction. Ninja has awesome Customer Service and the Warranty Program is painless and they cover shipping both ways. I love my Crossfire tanks, but Ninja has earned my future business with their Service.
Ninja certainly does NOT cover shipping both ways. I had two brand new 90 CI tanks crack upon first fills recently, I had to pay to ship them both in! The replacement I got on one of them was cracked when I got it back! Still waiting on my most recent request, they have my bottles and I'm waiting until they get the replacement in or something like that.
Definitely haven't been too impressed so far with their stuff, hopefully that changes. I love to support USA manufacturers.