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Old 09-20-2012, 01:59 PM   #11 (permalink)
russc
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Join Date: Apr 2006
Location: Vancouver, BC

I honestly feel bad for Metadyne. I think they sold the Thumpers at a loss, and now they're probably hemorrhaging money due to the repair and replacement costs. The customer service issues probably come from the fact that they've got tons of angry phone calls and emails, and they're just trying to put their heads down and work through the backlog. I really want to see them pull through this.
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Last edited by russc; 09-20-2012 at 02:02 PM.
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