Originally Posted by MaD
Latency has very little to do with bandwidth. It has to do with distance and delays. Honestly I doubt the problem is with the modem. It's probably upstream in their network somewhere. The very first thing you should do is pick a gaming server you use and do a traceroute to it.
I know this. But what I'm saying they checked all my lines, they are all fine. They changed the modem just to see if that's an issue and it is not. My connection is lagging for no reason where before it never did.