Bob Long has been good about talking to me on the phone, but my closer's bolt broken in the middle of a tournament. They told me that it was a result of their heat-treating the bolt, and that I would have to buy a new bolt (due to their manufacturing defect). I've heard and read similar stories about Bob Long guns.
With Kee, I once talked to their technical support person on the phone to ask about Z2 settings, and she had no idea what I was talking about. that was kind of disappointing. I gave up on the Z2 loader.
Everybody: Let's ease up on the red loctite, 'kay? Thanks. MCB Feedback