This is one of those times where you take pictures of damage and send to customer support. A good rep will offer replacement pair of same value or possibly in your case greater value since it has happened twice. They should also offer a full refund as an option. You could try contacting the Valken rep that is in the boards here as well.
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Originally Posted by lmartin
i think you will be fine. Fed Ex was always good to me until my wifes dog bit the driver. they usually don't avoid you unless they have a reason.