Had a nice, long telephone conversation with Jerry Wright, CEO of Save Phace, last night. Absolutely one of the nicest guys you will ever talk to. He talks to you like you're a friend he's known for years.
I had a concern over an order I had placed. Jerry called me personally to resolve it. Matter of fact, he called me twice. We talked about everything from paintball to bass fishing to owl sh*t! HAHAHAHA! Took all of 30 seconds to resolve the issue and spent the next 20 minutes just shooting the breeze.
How many paintball company CEOs would take time from their very busy day to call you and resolve a problem personally?
I'd also like to add that Paul Facio was equally friendly and eager to jump in and help resolve the issue when I returned Jerry's first call and he was unavailable. Thanks Paul!
A++ Customer Service from 2 stand-up guys! Hooah...