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Jefe · 05-13-2008, 05:16 PM

I'm guessing the tech did one of two things (both of which my cable company tech friends have done)

1. Set the password to your email/cable account password. (Which you should have somewhere.)
2. Set the password to your email address.

Here's an idea:

1. Which cable company is this?

2. Go to the cable company's website. See if you can find their support page, most comapanies allow you to set up your own gear, so you'll probably find that information on their site.
3. Read it. If it doesn't look too difficult, PRINT THE INSTRUCTIONS OUT!!! or save a copy locally. Hard reset the router and do it yourself.

Bingo-bango!

Most cable companies don't mind some port forwarding, I know Cable One doesn't.

If you do call them just say you need to get to the configuration, but don't be specific as to why. They have to allow that, how else would you set up your WiFi, VPN pass through, IP addressing or other junk.

Saves a possible lecture on stuff you really don't care about in the first place.

05-13-2008, 05:16 PM	#11 (permalink)
Jefe MCB Member Join Date: Aug 2006 Location: Boise, Idaho Posts: 335	I'm guessing the tech did one of two things (both of which my cable company tech friends have done) 1. Set the password to your email/cable account password. (Which you should have somewhere.) 2. Set the password to your email address. Here's an idea: 1. Which cable company is this? 2. Go to the cable company's website. See if you can find their support page, most comapanies allow you to set up your own gear, so you'll probably find that information on their site. 3. Read it. If it doesn't look too difficult, PRINT THE INSTRUCTIONS OUT!!! or save a copy locally. Hard reset the router and do it yourself. Bingo-bango! Most cable companies don't mind some port forwarding, I know Cable One doesn't. If you do call them just say you need to get to the configuration, but don't be specific as to why. They have to allow that, how else would you set up your WiFi, VPN pass through, IP addressing or other junk. Saves a possible lecture on stuff you really don't care about in the first place. __________________ -- Sayonara, not to be confused with cyanide, which is, of course, goodbye in any language.