[Kindred]

Originally Posted by Wycke

In my experience, people who try to fix things and end up causing damage aren't nearly as aggravating as those who are just dumb and/or lazy. Case in point, we had an instructor return yesterday after a week's vacation. During that time, one of my co-workers had reimaged her laptop. When done, he left it back on the desk in her office (but didn't put it into the docking station). She called me screaming that someone needed to come up immediately because she didn't know how to plug it in. I went up and showed her how to connect it to the docking station (though she was intentionally looking in the opposite direction so she can say that she's never seen how to do it). Half an hour later, she called (again, screaming) because Outlook wasn't automatically completing e-mail addresses, stating that there were irreplacable e-mail addresses in the name cache and that if we couldn't bring them back, heads would roll. I suggested that she put important e-mail addresses in her Contact List, to which she replies "well, I don't know how to use a contact list, so I don't see how THAT would help!" So I had to spend an HOUR showing her how to create a contact, send mail to that contact, etc. All because she was too f***ing lazy to...oh, I don't know, TRY TO DO SOMETHING HERSELF!!!

At least when people try to do something and f*** it up, they're TRYING.

Users who demand to be spoon fed, should not act surprised when they get a spoon shoved into their skull by an IT guy.