[Mayvik]

Did you buy your Q kit new? i.e. are all the pods fresh from the factory?

Did you read the manual?

You probably just need to adjust pre-winds on the pods. They can be kind of a bitch to tinker with but work great once you find their sweet spot.

As far as feed goes, centerfeeds are really not great for Q usage. Powerfeed is ideal (you can swap the plug so it feeds UP), warp is good as well. I'm assuming your hose isn't really kinky or anything since you said the pod won't feed without a hose, but that's also something to watch out for.

Q's are really a huge PITA to set up, but they do work great once you've spent the time to do it well. I really recommend you read the manual like..7 times before you start messing with them.