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Old 08-13-2008, 01:46 PM   #9 (permalink)
Cap'n Newb
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Join Date: Jul 2008

So you are saying

a) That you DID recieve an e-mail confirmation (together with transaction/confirmation #) from paypal, but

b) Did NOT recieve an e-mail confirmation from MXP?

Again, if your order went through, you should have gotten both, and they should have come via e-mail. Actually, unless you are a repeat customer, you should have gotten two e-mails from MXP.

It sounds as though something got fouled up in the initial process.

Have you double-checked to be sure that money has actually moved from your account to MXP?

Chris gets a lot of spam, and it may be that either your message line isn't getting through the filter, or else your papyment didn't go through, and so he is ignoring it.
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