Getting in contact with ATS

Centurin · 04-10-2008, 03:10 PM

I've been trying to get in contact with ATS for over 2 weeks now. I've left several messages, but have heard nothing.

3 weeks ago I actually made it through to a live person and ordered (supposedly) a new AT4. However, since then I've heard nothing. My credit card has not been charged and I'm beginning to wonder if it was actually taken at all. I'm not exactly sure if I should keep trying to get back to them or try ordering an AT4 from another vendor such as AddictedtoPaintball and Northern Command, or simply buy one off ebay.

Obviously the last thing I want is to buy an AT4 somewhere and end up with 2. Are there any specific times that people actually work there? Any help is appreciated.

Ir0nExpress · 04-10-2008, 04:53 PM

mcarterbrown.com - View Profile: Gumby

PM him, I forget what he does, but I know he has something to do with ATS

LoudThunder · 04-10-2008, 08:17 PM

Quote:

Originally Posted by Centurin

I've been trying to get in contact with ATS for over 2 weeks now. I've left several messages, but have heard nothing.

3 weeks ago I actually made it through to a live person and ordered (supposedly) a new AT4. However, since then I've heard nothing. My credit card has not been charged and I'm beginning to wonder if it was actually taken at all. I'm not exactly sure if I should keep trying to get back to them or try ordering an AT4 from another vendor such as AddictedtoPaintball and Northern Command, or simply buy one off ebay.

Obviously the last thing I want is to buy an AT4 somewhere and end up with 2. Are there any specific times that people actually work there? Any help is appreciated.

ATS is moving away from direct sales, I keep them pretty busy as well as everything else that is going on there. They get pretty busy and are very hard to get ahold of.

Treadstone · 04-10-2008, 08:32 PM

ATS is great for service but go through Northern Command for retail, parts/supplies/etc. Not a slight against ATS but I've had a much better experience making purchases through NC PB then going direct.

Gumby · 04-11-2008, 12:11 PM

Sorry Anthony things have been busy lately. Your order is currently pending. We have a large government order that is requiring pretty much most of our resources, your order actually went into the system after it but I will try and get it done before. One problem will be the CAR stocks. Everyone that normally supplies them to us is back-ordered and expects to be out until May. Email me directly at rlussier@getrealpaintball.com and we can get your order resolved.

RepomanGene · 04-11-2008, 01:18 PM

GOVERNMENT!

Centurin · 04-11-2008, 03:09 PM

Thanks for all the feedback guys. I appreciate it.

04-10-2008, 03:10 PM	#1 (permalink)
Centurin Newbie Join Date: Mar 2008 Posts: 13	Getting in contact with ATS I've been trying to get in contact with ATS for over 2 weeks now. I've left several messages, but have heard nothing. 3 weeks ago I actually made it through to a live person and ordered (supposedly) a new AT4. However, since then I've heard nothing. My credit card has not been charged and I'm beginning to wonder if it was actually taken at all. I'm not exactly sure if I should keep trying to get back to them or try ordering an AT4 from another vendor such as AddictedtoPaintball and Northern Command, or simply buy one off ebay. Obviously the last thing I want is to buy an AT4 somewhere and end up with 2. Are there any specific times that people actually work there? Any help is appreciated. __________________ There's a fine line between being a hero, and being a memory - Optimus Prime Last edited by Centurin; 04-10-2008 at 03:15 PM.

04-10-2008, 04:53 PM	#2 (permalink)
Ir0nExpress MCB Member Join Date: Apr 2006 Location: Staten Island/Stony Brook New York Posts: 1,197	mcarterbrown.com - View Profile: Gumby PM him, I forget what he does, but I know he has something to do with ATS __________________ President of the SUNY Stony Brook paintball club. Feedback

04-10-2008, 08:32 PM	#4 (permalink)
Treadstone MCB Member Join Date: Apr 2006 Posts: 660	ATS is great for service but go through Northern Command for retail, parts/supplies/etc. Not a slight against ATS but I've had a much better experience making purchases through NC PB then going direct. __________________ MCB feedback XIII Legionnaires

04-11-2008, 12:11 PM	#5 (permalink)
Gumby MCB Member Join Date: Apr 2006 Posts: 182	Sorry Anthony things have been busy lately. Your order is currently pending. We have a large government order that is requiring pretty much most of our resources, your order actually went into the system after it but I will try and get it done before. One problem will be the CAR stocks. Everyone that normally supplies them to us is back-ordered and expects to be out until May. Email me directly at rlussier@getrealpaintball.com and we can get your order resolved. __________________ I'm Gumby, Damnit! Damage Inc! Spring Pump Event - Best game ever

04-11-2008, 01:18 PM	#6 (permalink)
RepomanGene Damage Inc, War Chief Join Date: Sep 2006 Posts: 334	GOVERNMENT! __________________ The years like great black oxen tread the world with God, the herdsman, goading them on behind . . . .And I am broken by their passing feet.

04-11-2008, 03:09 PM	#7 (permalink)
Centurin Newbie Join Date: Mar 2008 Posts: 13	Thanks for all the feedback guys. I appreciate it. __________________ There's a fine line between being a hero, and being a memory - Optimus Prime

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