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Old 12-01-2009, 09:39 AM   #1 (permalink)
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Ottawa ISP Suggestions

I'm currently with Rogers, and am less than thrilled with their level of service. Does anyone in the Ottawa/Ontario had good experience with other providers? I started looking into Primus, but haven't heard how reliable they are.
Thoughts?
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Old 12-05-2009, 05:19 PM   #2 (permalink)
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I work for Primus.

Some ISP guidance:

You're either on Bell nexxia lines or Rogers cable in Ottawa.

Your turn around time with an ISP that provides you with DSL will always be the same no matter what ISP you chose since it is all bell lines.

Correction I just remembered the residential DSL service with Primus also uses GCC
which means bell copper loop but someone else's telco equipment (SLAM card, ext)

Give me your postal code and street I can look up what people in your general area are getting for DSL.

With DSL the distance you are from the central office is what determines your synchronization rate in turn your speeds.

Also remember with DSL every single contract you will ever sign always says UP TO xMbps. So you might be paying regular price for 1.5Mbps or worst.

====

What kinda problems are you having with rogers?

====

Edit edit if you are looking for DSL an other company to also consider is Distributel.
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Last edited by Morfesto; 12-05-2009 at 05:25 PM.
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Old 12-07-2009, 09:27 AM   #3 (permalink)
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Quote:
Originally Posted by Morfesto View Post
I work for Primus.

Some ISP guidance:

You're either on Bell nexxia lines or Rogers cable in Ottawa.

Your turn around time with an ISP that provides you with DSL will always be the same no matter what ISP you chose since it is all bell lines.

Correction I just remembered the residential DSL service with Primus also uses GCC
which means bell copper loop but someone else's telco equipment (SLAM card, ext)

Give me your postal code and street I can look up what people in your general area are getting for DSL.

With DSL the distance you are from the central office is what determines your synchronization rate in turn your speeds.

Also remember with DSL every single contract you will ever sign always says UP TO xMbps. So you might be paying regular price for 1.5Mbps or worst.

====

What kinda problems are you having with rogers?

====

Edit edit if you are looking for DSL an other company to also consider is Distributel.
Rogers seems to like screwing with my ability to download and stream stuff. Also, we have VOIP, and if there's a computer connected to the internet when someones on the phone it's really choppy.

At university I used both Rogers and Aliant (Bell) and even though Aliant's dsl connection was technically slower than Rogers cable, the overall speed was faster on account of Aliant putting fewer limiters and such on their bandwidth.
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Old 12-07-2009, 06:56 PM   #4 (permalink)
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Do me a favor.

Speedtest.net - The Global Broadband Speed Test run two speed tests lemme know what the over all results are.

Run the tests under normal circumstances (aka with your router and all the pcs and with everyone doing their normal thing)

Also what kinda physical set up you got going?

modem> router> PCs? how many PCs?

Which connection with rogers you got?

I am getting 9.37mbps down and 0.89mbps up with 32ms ping times. there is 5 of us here and 4 PCs are in use most of the time plus two 360s using online play and I haven't had any issues.

If the results are crap try again with a stand alone set up (aka Modem> PC) if the stats are still crap your connection sucks make sure your not splitting your cable too many times.

If the stats are good without the router and other PCs someones PC might be infected with something and hogging the bandwidth.

Also you can log into your router and check to see if it has QoS, if it does enable it it might help altho soho routers' QoS is normally kinda crappy.

Your other option is to install DDWR firmware on your router if it supports it, which will give you a decent QoS.

QoS is quality of service, basically you can configure it to priorities traffic so it will throttle other stuff to keep your VOIP good.

::edit::

OR if you feel adventurous and you have an old pc kicking around with two nic cards you can install http://www.pfsense.com/ on it. That's what I am running and it is fantastic despite the pure suckage of the FreeBSD community.
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Pump Autococker -- Palmer Fatty stab - WWA pump kit
PGP -- Kframe - Quick Changer - CooperT Bolt
KP2 -- Performance tune and side tube re-addition by Dan Sergison
PMI-1 -- Mint

Last edited by Morfesto; 12-07-2009 at 07:00 PM.
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