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Old 05-20-2009, 12:51 AM   #1 (permalink)
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The Legend of Mike Casady

So i picked up a Phantom off a guy that won it in a tournament in brand new condition. He said it was gold, but when I got it, it looked a lot more yellow to me. I played with it shortly thereafter and was hooked and wanted to add a stock to it. I checked out phantomonline.com and wevo and the only ano color listed there is gold, which did look a little darker than mine but I didn't see yellow as a choice so I ordered a gold stock from wevo.

When it arrived, the stock was definitely gold and my gun was definitely yellow. Curious about this, I emailed Mike to see if he produced the phantom in yellow. Turns out he does make yellow phantoms but not very often (which makes me like it even more if its a little rare). He provided me with a picture of a yellow stock he had on hand next to a gold one and a brass ano'd one for comparison.

I took a chance and asked him if I could possibly exchange my gold stock for the yellow one he had on hand fully expecting him to decline. Now I had heard that he was awesome and provided outstanding customer service but didn't expect him to ask for my address to ship the yellow stock to me. I thanked him and offered to at least pay the shipping or something but he just said we'd call it even.

Wow. It was my error after all and I should have done a better job identifying what I had. Plus, I bought it from Wevo and not Mike so he had no responsibility at all in this. I'm still blown away.

Thought I'd add my testimony to the pile in case anyone had a doubt about purchasing a Phantom.

Long Live Mike Casady!
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Old 05-20-2009, 12:58 AM   #2 (permalink)
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I had heard all the Mike stories, but never dealt with him directly until SPE. Mike truely is Mike. Gotta love him.

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Old 05-20-2009, 01:16 AM   #3 (permalink)
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Viva la Phantom!

Viva la Mike!
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Old 05-20-2009, 08:44 AM   #4 (permalink)
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Mike is constant proof that a one man business can be run professionally and well.

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Old 05-20-2009, 11:08 AM   #5 (permalink)
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I got a phantom yesterday and called him with some questions about any parts I might need or might be missing (got it used) and now I have a rear thumb screw, velocity adjuster, detent ring set, and new feed tube in the mail. FOR FREE! Such a nice guy and very patient. Handled all my questions perfectly!
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Old 05-20-2009, 12:07 PM   #6 (permalink)
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Yep... he is the best.
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Old 05-20-2009, 12:17 PM   #7 (permalink)
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Always treats people right and takes care of everyone. I take pride in selling CCI products because of mike.
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Old 05-20-2009, 04:02 PM   #8 (permalink)
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Simply stated...he is one of the best!
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Old 05-20-2009, 04:04 PM   #9 (permalink)
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Originally Posted by rathbaster View Post
Mike is constant proof that a one man business can be run professionally and well.

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He is everything that people like Pun or White Wolf arent
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Old 05-20-2009, 05:16 PM   #10 (permalink)
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burn!
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