Originally Posted by SeuDog
LOL! Got it. I think Mel (and Lori) make it their mission to get back to all in a timely manner - better than other companies in my opinion. She really sets the standard for all to follow. The plea for action gives the appearance that she was negligent in responding and it is good to know that this wasn't the case. Hope your experience with Mel makes you a fanboy for a lifetime. Thanks again.
Definitely a fanboy for life
. Just got my Pol. Black with Pol. Lime T2. Best customer service I've ever seen.