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Old 09-24-2006, 07:03 PM   #11 (permalink)
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they are weired poeple at caswell. there custermer service help suxs. only thing there good for is buffing supplys and dyes.

there ano kits used to be better when they sold them with the glass fish tank heaters. shortly after i got mine they changed to the ceramics. cause i guess it was idoit proof on getting higher temps. never liked the ceramics.

so far i have had 3 ceramics break or roit away in tanks. and only broke one glass one do to me not paying attention and forgettingit on for a day or 2 and the water evaporated and the glass over heatted and shattered. oh well live and learn.

also it seems they don't mix special order colors now. and that sucks. when i requested a color i got a rude reply and a stupid answer like mix it your self or changeing the length in the dye changes the color.
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Last edited by Rainman229; 09-24-2006 at 09:09 PM.
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Old 09-24-2006, 09:50 PM   #12 (permalink)
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Well it looks like I am getting a refund after the several rude comments. The guy claimed that they would be discontinuing the ceramic heaters after our last conversation, but I don't know how serious he was about it.
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Old 09-25-2006, 07:24 AM   #13 (permalink)
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thats a good thing if they do. i wonder what they'll replace them with. i hope they go back to the glass.
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Old 09-25-2006, 08:35 AM   #14 (permalink)
Pumpers use both hands.
 
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I was just about to get one of these kits. No I wonder if I should.
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Old 09-25-2006, 08:51 AM   #15 (permalink)
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wait to see what they change them with first
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Old 09-29-2006, 03:47 PM   #16 (permalink)
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I recently purchased a plating kit that was shorted formt the factory. After a week of e-mail traffic back and forth and a few phones calls they finally replaced the defective adapter. I had to actually take a picture of the Multimeter reading zero for them to be convinced...

-Jake
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Old 09-29-2006, 09:13 PM   #17 (permalink)
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They just E-mailed me, They are getting new titanium heaters that have built in fuses. I am getting a couple for replacements for my trouble. I will let you guys know what I think of them once I get them
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Old 09-29-2006, 11:12 PM   #18 (permalink)
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thanks.
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Old 09-30-2006, 01:49 PM   #19 (permalink)
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I'm going to give annodizing a try in my metalsmithing art class this semester. I hope that I'm more fortunate that this scenario. Yikes!
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Old 09-30-2006, 09:35 PM   #20 (permalink)
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Quote:
Originally Posted by dr_dan View Post
I'm going to give annodizing a try in my metalsmithing art class this semester. I hope that I'm more fortunate that this scenario. Yikes!
Metalsmithing art class. How cool is that!
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