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Old 03-14-2011, 12:06 PM   #21 (permalink)
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When buying off of boards, I allow 2-3 days for the parts to ship out and a week for delivery typically before I start harassing the seller. Honestly, I seem to find slower response from some of the "dealers' than I do with Joe Shmo. I have actually had some impressively quick shipping from individuals recently. I paid one guy in Cali about mid afternoon here in the Midwest and literally had a tracking number from him about two hours later. He printed out the shipping label online and ran it up to the post office as soon as I paid him. Got the part in like two days! Couldn't beleive it.

I try my best to ship everything the same or next day. Stuff does come up though. This winter has been rough as well between all the flipping snow/ice and flooding. I have to admit though, I also tend to be less motivated to ship out a $10 envelope by itself and will wait to try and consolidate a few things. Maybe some of the people are waiting until the end of the week to get a few things to ship at a time.
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Old 03-14-2011, 12:28 PM   #22 (permalink)
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If someone is paying me to ship them something, I try to ship it immediately. I expect the same from others when I buy their stuff. Nothing worse than having to nag "did it ship yet? did it ship yet? did it ship yet?" constantly.

It's not that hard to get stuff shipped. Also I become vindictive if something doesn't ship, and I may end up tracking down your home phone number to see why I don't have stuff I paid for yet. This has actually led to two interesting stories. In one of them I ended up getting the guy's wife's cell phone number through Facebook. Another time I not only tracked down and called a kid's mom, but I froze his paypal account for a while because he was jerking me around.
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Old 03-14-2011, 01:23 PM   #23 (permalink)
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It's really not that difficult:

As a Buyer:
1. Pay as quickly as you can, if you have a delay in paying, tell the seller immediately. Sometimes they will work with you, sometimes they will have to move on to their next buyer; it's not personal, remember that.
2. Do your due diligence. Find out whatever information you need prior to the transaction. Asking for a phone number (and calling it to verify the user) is perfectly reasonable. Asking for their SSN/Drivers License may be a bit much.
3. If it seems too good to be true, it is.
4. ASK QUESTIONS! If the sale said "shipping included," don't assume it includes insurance, or that the person knows about how to ship overseas, or anything else. Asking these questions FIRST solves those issues, and, if there does end up being a problem, you have some (not guaranteed) protections in place.
5. Don't be afraid to walk away. Deal starts changing after the "sold" label goes up? Seller now wants fees covered? Pictures don't match? These are red flags, if you can't resolve them, walk away, it just isn't worth it.
6. TANSTAAFL. There ain't no such thing as a free lunch. People are selling stuff to MAKE MONEY. Go into the transaction with that understanding. Don't think that you will be able to get that $5 part with shipping included unless the seller enjoys taking a loss. After the packaging and driving to the shipping location, the seller would be losing money.
7. Be civil, be polite, proofread your messages/posts, READ and understand what they write back to you. I've seen a number of transactions go sideways because neither side took the time to understand what the other was saying. Along with that, we have a good sized (and growing) non-native English speaking user base. Have some consideration for that. Being a dick about it doesn't help. Ask for clarification.
8. Don't badger. Did you PM an offer to a user, or leave it as a post? Did you get ignored? Chances are the seller isn't interested, or accepted another offer before seeing yours. We're not trading kidneys here, you won't die if you don't get that right-feed dingle flipper, just move on to the next one. If you just paid at 10pm Friday night, don't expect the seller to have shipped by 7am Saturday morning. A lot of Post Offices are having their hours changed, sometimes without warning. The seller in this case may not be able to ship until Tuesday, again, you won't die if it's not shipped as soon as you pay.
9. Feedback. It's important, use it. Good, neutral, bad, if the seller cares at all, they want to know how the transaction went for you. (personally, I consider each time that I'm not left feedback to be a "negative" feedback, but I'm critical that way, )
10. Be clear in your payment what it is you are buying. PayPal doesn't crawl the BST for your username. They have a comment section for a reason, use it. (I like to write something along the lines of: "This is payment in full for xxx item, as agreed to on forum yyy from username zzz." I then try to remember to include my email and phone number if they need to contact me. The seller will thank you for it.

As a Seller:
1. Be clear in what you are selling. Ideally, your pictures should be of what you are selling, not "this, but without this, this or this, and now with this" Take a picture of what you are selling. Along with that, try to take a decent picture. Even the camera on a cell phone is good enough, if you set up the picture well enough. Lighting and background are key. Take the extra 30 seconds, it will result in more interest and getting a higher price if your buyers can see what it is you're selling!
2. Pay attention to the forum rules, things might be a little different at each forum you sell at. Learn the rules. A thread that has been "moderated" is less likely to get a good sale as buyers see that as a red flag. You might not agree with them, you may think they're silly or overbearing, but the fact is, it's the forums ball and field, and you're a guest, act accordingly.
3. Be polite. You may get criticism for your price, your pics or whatever. the only prober response is "Thank You." You may flip your computer screen the bird, throw things or yell at your girlfriend, but don't let it out in your response. If someone goes overboard in your thread, report the post, include a clear description of what is going on and what you would like done (usually delete the post), and let our mod staff deal with it. That's what they're here for, among other things.
4. Communicate. You are not a retailer. You should be able to ship things in a reasonable amount of time. If that can not happen, tell your buyer. They may ask for a refund, they may be cool with it. Not telling them is a good way to piss them off. Adult communication goes a long way. If you can not find a part, you should have thought of that before posting the sale, talk to the buyer to see what they want to do.
5. Do your due diligence. Just like the rules for the buyer. They provide an address, look it up in Google Street View. If you see an apartment building, and they didn't provide a unit number, guess what? You need more information! Ask them for it. Again as a seller, don't be afraid to walk away if you feel a red flag is waving, someone else will want what you're selling, probably.
6. Use feedback. Both to look up the other parties history, and to add to it. Don't be afraid of issues, except for the ones you don't know about until a month later when the buyer is bitching about something they bought from you saying it isn't working right. If they bring up a legitimate issue after receiving the unit, work with them to a reasonable point. Some people will try to pull something over on you. Work with them to the point you are willing to go, but set your limit. You're not selling stuff to pay back someone who thinks they have you over a barrel.
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Old 03-15-2011, 12:54 AM   #24 (permalink)
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i sell alot on here and some weeks i may sell something every day of the week. i sure as hell am not going to drive to the post office every day to send a part. you just need to calm down. real life trumps paintball every time. i have had alot of people take there time shipping to me and i have done it too. **** happens. i bet you didnt even pay extra for priority shipping.....
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Old 03-15-2011, 02:27 AM   #25 (permalink)
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So many good points. As a craftsman I have gotten behind when shipping stuff and I have had vendors slow to get stuff to me. I have found that the biggest thing is honesty and communication. I once had a resin supplier actually tell me they lost my order. We had a good laugh and they shipped it that afternoon. When I have gotten behind I tell folks and we can usually make things work.

I use click and ship through USPS, if you regularly sell stuff getting set up that way makes a lot of sense. I am on a rural route and my carrier regularly picks up packages for me.
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Old 03-15-2011, 03:52 AM   #26 (permalink)
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hey you could always ask the person trading or selling to for a phone number, thats the easiest way to keep in contact with them. everyone so far that i have traded with i got their phone number and we usually talk about the trade first. and maybe ask them to ship usps priority mail. thats 2-3 days to your door. i usually get pissed at a store that takes for ever to ship cause thats their business, people here its just their hobby so its all good man!
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Old 03-15-2011, 02:55 PM   #27 (permalink)
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if you're buying on pbnation, dealing with guys with positive rating in the hundreds can be very safe. These guys probably are constantly shipping stuff out due to the massive number deals they make. Plus, these guys will usually bend over backwards if something goes wrong to avoid a negative rating.
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Old 03-15-2011, 02:59 PM   #28 (permalink)
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Originally Posted by Lohman446 View Post
I used to expect that if I bought an item that you would ship it quickly - like in a day or two. Then I realized the people I were buying from are not a business and I should not hold them to the same standards - they have a life, a job, etc. and shipping within a week (or so) is reasonable.
QFT. I usually only ship on weekends.
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Old 03-15-2011, 06:08 PM   #29 (permalink)
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Fast, quality, cheap. Pick two. And it applies here.
Two weeks is the over under for bst in my mind any longer and a communication is due.

What pisses me off is the jack wagons who put a 180 dollar gun in a box all by itself with nothing securing it down so it won't bounce around then wonder why I'm leaving them feedback saying the gun barrel punched through the packages and got destroyed!
or the idiot who puts a autocOcker frOnt block with guide rod in a bubble envolope and wonders why and how the guide rid got bent and the ram tweaked and the threads tor out of the front in-transit!
Those are just a few.
Packaging and damages are worse to me then waiting. If I need something fast I let them know, then I'll know if it can be shipped to me in time so I can go elsewhere or not
Packaging to me seems pretty damn simple. But other it's rocket science. :shakehead
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Old 03-16-2011, 12:25 PM   #30 (permalink)
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ill usually try to ship stuff out the next day, or latest 2 days after i get payment. if i need more time, ill send the buyer a pm.

as for when im buying, usually a week is the time ill give the seller before ill send a pm asking whats going on with my gun or whatever im buying. if they apologize and tell me they need another couple days, fine, as long as theyre being honest and seem to be making an effort. if they say 'oh ya i forgot about it' or something along those lines, then ill start to get annoyed.

i ship fast and keep in communication because thats what id like/expect from a seller. some people are different or have other commitments and all that jazz.
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