|The Dead Zone Paintball Related Chat|
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|12-07-2012, 01:32 AM||#1 (permalink)|
Join Date: Oct 2009
Location: San Diego
GoG Paintball USA Customer Service
I just want to give a thumbs up to GoG Paintball.
I own a Smart Parts Max-Flo SIS regulator and it was leaking from the fill nipple. As with most cases, the leak was due to the failure of the o-ring that seals the pin valve. However, this o-ring is not a common one because I had brought it to a couple pro shops near me and they did not have the correct size. I even went to a hardware store that sells special o-rings and they did not have it. A quick call to GoG Paintball this past Tuesday and I received not only the correct o-ring but 3 pin valves with the o-ring installed. When I called, I spoke with their tech department. The person I talked to took my information after I told him what my problem was and told me that he was going to send me a few o-rings, all at no cost to me.
Usually I expect to pay for things, but since I did not, I feel I should just post about it.
Any New Old Stock(NOS) sealed/brand new in box items.
Rare limited run items.
Ninja Dave Lever Changer
ACI Turret Stock
|12-07-2012, 01:35 AM||#2 (permalink)|
|12-07-2012, 06:33 AM||#3 (permalink)|
Official LL5 Dolphin-Dive
This is one of many reasons why my team runs GOG and DLX stuff. While their ownership may always be maligned by a certain part of the paintball community, they've always treated me, as a customer, very well and their guns have been solid and fun to shoot.
|12-07-2012, 11:15 AM||#4 (permalink)|
I wasn't around for any of the "old stuff", but since I've been a dealer, Adam has taken care of be all the way. Hell, before I was a dealer Darryl took care of my beat up luxe.
Proud Dealer of: Bob Long - DLX - Ninja Paintball - GOG - Deadlywind - Valken
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