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Old 03-13-2013, 12:50 PM   #1 (permalink)
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Empire customer service

On a whim in called up empire looki g to see if they possibly had a lid for a evolution III loader. I spoke to Justin in tech support. Instead of telling me" sorry we don't service those anymore" which honestly I was fully expecting, he does some research, digs around some boxes, and finds me the last lid they had. As an added bonus, he mailed it out at no cost. This is outstanding customer service!! !
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Old 03-13-2013, 05:17 PM   #2 (permalink)
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Oh yeah, they are a pleasure to deal with. I've called a couple times about various things, just for info though, not for support, and they got me answers each time.
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Old 03-15-2013, 08:11 PM   #3 (permalink)
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Makes me want one of their new Autocockers even more! Can't wait for this summer.
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Old 03-15-2013, 08:20 PM   #4 (permalink)
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I just had an extremely positive experience with Empire, and Bob Long. Both companies have been stellar.
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Old 03-15-2013, 08:53 PM   #5 (permalink)
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Quote:
Originally Posted by Gascolator View Post
DashHopes has a nelspot that has internals that were polished by Chuck Norris, using only his beard to polish them.
That nelspot never needs lube, shoots 2,000 ball per second, never needs reloaded, doesn't require an air source and when the paintball hits somebody the result is the same as if Chuck Norris round house kicked them.
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Old 03-15-2013, 10:04 PM   #6 (permalink)
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The best customer service ive had the pleasure of dealing with was Azodin, CCM and Ninja.
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Old 03-15-2013, 10:12 PM   #7 (permalink)
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anybody have a contact number?
(havnt had a chance to look)

i cant get my Empire Relays to seal....
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Old 03-15-2013, 10:13 PM   #8 (permalink)
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Ninja has pretty darn good customer service as well.
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Old 03-15-2013, 11:26 PM   #9 (permalink)
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Originally Posted by super_stanchy View Post
anybody have a contact number?
(havnt had a chance to look)

i cant get my Empire Relays to seal....
1-800-220-3222 or email tech@paintballsolutions.com
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Old 03-15-2013, 11:52 PM   #10 (permalink)
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Go through their support email. At least that's what I did.
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