Paintball

[MondoMor]

It doesn't come as a great shock, but it's still disappointing.


I'm buying from eBay the guts of a LCD Halo TSA loader to stuff into my LED TSA loader. The LCD has a lot more features, and I'll probably be able to figure them out, but just in case, I wanted to get a manual.

I looked around trying to find who services Halo TSAs nowadays, and land at "paintballsolutions.com". They don't have a TSA manual, just the HALO B.

So I write an email with a friendly tone asking if a manual is available elsewhere, or if they could send me one. I send the email to the "catch-all" address on paintballsolutions.com's site: tech@paintballsolutions.com.

Two days later I get a reply from tech@keeactionsports.com (?) consisting of:

painballsolutions.com

I'm not asking for the world. I just want someone to read my email, understand it, and give me an answer. If that answer was "sorry, we don't have an electronic version available and can't send one out", I could accept that.

The companies involved in this sport are becoming more contemptible with each passing day.



</spleen venting>

[Dylan6-0]

I hear smartparts has really good customer service, Dye is great, and i know that from experience.

[Titus]

Kee sucks with customer support, just getting someone on the phone is a pain. Better yet getting someone who knows something seems much harder. Emails always suck with large companies like that, stick with phone calls or forum posts like on here. You may have better luck finding it on here than from kee.

[MondoMor]

Originally Posted by Dylan6-0

I hear smartparts has really good customer service...

I hope to never buy anything from Smart Parts, but it's interesting that their carrot is as good as their stick.

Originally Posted by Titus

Emails always suck with large companies like that, stick with phone calls or forum posts like on here. You may have better luck finding it on here than from kee.

I knew it would be bad, but I had to see. It's just wrong that large companies don't reap what they sow with their horrible service.

But with everything (education, government, investments etc.) consumers get what they demand: short-term cost savings instead of long-term quality and service.

[capitalpaintball]

try this you need to log in but it is at least something.
Combat Games: Paintball Manual Downloads: Odyssey

Dave

[MrBubbler]

kee has been really good supposedly with the mini's but everyone in that forum will tell you to call if you want to get anywhere. good luck!

[MondoMor]

Originally Posted by capitalpaintball

try this you need to log in but it is at least something.
Combat Games: Paintball Manual Downloads: Odyssey

Dave

Thanks! You're awesome, and Combatgames is awesome. I shall have to thank the board administrators for making the manuals available.

It says it's for the Halo LSD, which I suspect is hard to import.

[B]

Pm or e-mail Manike here after all it is his paten that the loader is made off of.

[MondoMor]

Thanks, B. I thought of asking him, but I didn't want to bother him in case it wasn't not his thing. That would've been quicker.



Here's their latest reply:

Unfortunately we do not have any manuals for the halo tsa. Any information would be found on paintballsolutions.com

check pbnation.com that is a very reliable source.

I imagine I could find someone who could help on PbN, but only after sifting through four pages of mouthbreathing TourneyTards telling me "lol that loder suks get a Hallo B! :nododgy:".

[B]

Simon is a great guy and takes care of his loaders.