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Old 05-03-2012, 08:30 PM   #1 (permalink)
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Canadians-For when a seller screws you by shipping UPS

Quote:
UPS/Fedex Brokerage fees are typically 5 times the GST (customs)

What you need to know:
Beating cross border brokerage fees | CTV Calgary

With the above news story I decided to clear my own customs.

UPS came to my house and left a notice that they wanted to deliver a package and charge me $71.21 in brokerage fees.. So shipping was only $24.00 and the customs (GST) on the package was only $15.00 and UPS wanted to charge $56 to clear that for me. It is an automated process that costs them fractions of pennies.

I self declared and it was really, really easy and it took less than 2 minutes to do and staff was excellent.

What you need:
Waybill Number (on the UPS notice)
Copy of invoice. I just had a printout of the 'ebay' invoice email. (Manifest?)
Driver's license, you have do to this in person.
They will ask what it is and the country of origin if you know.
Credit/Debit card or cash for the GST on the item.

Where to go:
Canada Border Services Agency Offices Courier Low Value Shipments Program The Calgary office is easy to get to, Barlow and 32nd Ave NE.

What you Get:
A Casual Goods Accounting Document, showing you paid customs.

Present this when you either receive or pick up your package and they cannot charge you anything, regardless if they ask or demand. They do NOT prepay your customs. It is illegal for them to withhold your package after presenting them the CGA document.

In any case this may be a hassle for some of you depending on the cost of the product, closest CBSA office etc.. and it may be more convenient to pay the brokerage fee, but at least this is an option at your disposal.

Canada Post and US MAil is looking really good right now.
You have options.

Edit-Some additional info

Quote:
Originally Posted by wingbatwu View Post
Actually the CBSA will need to see a manifest. Just the purchasing order is not sufficient.

I try to order from places that ship using FedEx, since the FedEx office is located right next to a CBSA office here.

If your local UPS is not close to your local CBSA, you might try having UPS fax you the manifest, otherwise you might have to go pick it up in person.
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Quote:
Originally Posted by Painthappy
Somethang straight-up wrong.. well, went wrong. Us thugs will now sack dem involved.
How to get around UPS fees

Last edited by mtaylor; 09-21-2012 at 07:01 PM.
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Old 05-03-2012, 09:06 PM   #2 (permalink)
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good on ya! its a crime to pay UPS for a service that involves such minimal work.
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Old 05-03-2012, 09:07 PM   #3 (permalink)
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I can't take credit for this, I found it on another forum called Telemarktalk.
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Quote:
Originally Posted by Painthappy
Somethang straight-up wrong.. well, went wrong. Us thugs will now sack dem involved.
How to get around UPS fees
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Old 05-03-2012, 09:08 PM   #4 (permalink)
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Thank you for the info!!
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Old 06-28-2012, 07:34 PM   #5 (permalink)
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sweet the kw .airport.is only.a.few.minutes from me
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Old 08-20-2012, 08:41 AM   #6 (permalink)
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Quote:
Originally Posted by ApoC_101 View Post
its a crime to pay [insert pretty much any business name here] for a service that involves such minimal work.
Yep.
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Old 09-11-2012, 09:19 PM   #7 (permalink)
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Actually the CBSA will need to see a manifest. Just the purchasing order is not sufficient.

I try to order from places that ship using FedEx, since the FedEx office is located right next to a CBSA office here.

If your local UPS is not close to your local CBSA, you might try having UPS fax you the manifest, otherwise you might have to go pick it up in person.
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Old 09-21-2012, 06:59 PM   #8 (permalink)
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I tacked that on to the OP, it seems like that might be the kind of thing that depends on the mood of the CBSA guy.
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Quote:
Originally Posted by Painthappy
Somethang straight-up wrong.. well, went wrong. Us thugs will now sack dem involved.
How to get around UPS fees

Last edited by mtaylor; 09-21-2012 at 07:02 PM.
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Old 09-21-2012, 09:42 PM   #9 (permalink)
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Quote:
Originally Posted by mtaylor View Post
I tacked that on to the OP, it seems like that might be the kind of thing that depends on the mood of the CBSA guy.
And for my last package, FedEx waived the brokerage because I paid for the express shipping option...

They love to make things confusing.
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Old 06-02-2013, 08:25 PM   #10 (permalink)
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This is the best forum post that I've seen in a very long time. Thank you for the information.
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