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Old 09-24-2012, 07:11 PM   #11 (permalink)
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Yea go in and ask first. Depending from store to store, the ppl working there can be really nice sometimes and in some situations will bend over backwards to make u happy. Or thats what my previous experience was like.
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Old 09-24-2012, 07:40 PM   #12 (permalink)
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I used to manage a Gamestop, speak to the manager, show your receipt, all the information is within the computer. Be polite but also be stern. Managers are usually there in the morning.
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Old 09-24-2012, 09:55 PM   #13 (permalink)
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You guys are all taking this waaaaay too seriously.

I worked for EBGames (What Gamestop is called in Canada), and generally pre-order bonuses are shipped to us in a million times greater quantity than we ever need.

Just go in with the game, and the receipt if you can find it, tell an employee they forgot your pre-order bonus code or whatever and they'll give you one of the 7853394053485758493425 cards they'll have laying around in one of the counter drawers.

EDIT: Also, Gamestop didn't screw your little brother. Stop being a drama queen. Either it was printed on the receipt and your brother tossed it, or a forgetful employee forgot to hand it out. It's not like the staff was sitting in the back room plotting how to save a buck by not handing out preorder bonuses.
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Old 09-25-2012, 07:28 AM   #14 (permalink)
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Mind asking what game it was? I know a lot of the games come with the free stuff now. However, most of the items are digital. For example, I pre-ordered borderlands 2 to get the extra stuff. I was given a code. I got mine from amazon, but I know gamestop gives the code at the bottom of the reciept. All you have to do is put that code into whichever game and you're digital items appear.

However, if he threw the receipt away unknowingly, there probably isn't much they can do as I would imagine the codes are randomly generated. First thing I would do before going down there, is find the receipt if the promise was digital items.
Oh. I bet thats what happened to his stuff. So i just need to have them reprint the reciept. It was BL2

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Yes! But why not just go there and ask them instead of us here? I would think that they have CC records.
I didnt know the code was on the reciept until I read it on this here thread.

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EDIT: Also, Gamestop didn't screw your little brother. Stop being a drama queen.
Relax, i'm just stretching it to get the gamers into this thread so i can get answers.

Want some cheese with that w(h)ine?
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Old 09-25-2012, 07:37 AM   #15 (permalink)
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whoops double past
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Old 09-25-2012, 01:45 PM   #16 (permalink)
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One other thing, if he pre-ordered it, and it isn't with the receipt, then they would know at the time that he picked it up that it was a pre-order. I mean, you don't walk in and buy BL2, or anything else that just came out, at $5 off unless it was a pre-order and they know it.
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Old 09-25-2012, 02:08 PM   #17 (permalink)
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take him down there and show him how to be a man about it. Be polite... adult and get it fixed. If not... make gamestop pay... go over their heads to the corporate office if need be.
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Old 09-25-2012, 02:20 PM   #18 (permalink)
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If he preordered it online, they send the codes via email (that's how I got my codes for bl). In store pickup is on the receipt.
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Old 09-25-2012, 02:33 PM   #19 (permalink)
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Maybe your brother doesn't really care about the extras.
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Old 09-26-2012, 01:39 AM   #20 (permalink)
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Maybe your brother doesn't really care about the extras.
He does, maybe not enough to get off his rear end and bring it up with the store, but thats what big brothers are for right?
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