Dell Still blows the big one!

P3sWench · 08-28-2008, 10:41 PM

Another hr of my life spent trying to learn Pakistani

Well Sir we will cancel your order from another dep ,but we can not verify it's cancellation.WTF over.
We suggest you call back with in 4 or 5 days and then we can connect you to that dept.
Now we need to see just how this will play out as they already billed me for the first broken computer.
I am tired of spending time on the phone only to be put on hold then the call mysteriously dropped.
I am forever done with anything Dell!

I got a even better computer from Best Buy tonight.
It will be my first exp with HP.
But hey they are local and speak a language I can understand.
I also got a good enough buy that I have a warranty that if someone in Pakistan sneezes it is covered.

P-3 Still on the Wenches computer.

F$ck Dell!

custar · 08-29-2008, 12:22 AM

My experiences with Dell have been entirely negative. I rue the day IBM spun off its laptop operations. I have a Lenovo I hate nearly as much as my last Dell That's why I do my leisure computing on my trusty IBM R40.

custar

Jaan · 08-29-2008, 12:48 AM

I have yet, to this day, ever had tech support fix anything ever...even back in the 80's when they were in the United States and spoke Mid Atlantic English. At least now when you call Microsoft in India it's easy to convince them that you really did replace the motherboard on that OEM machine and aren't trying to use the key on a whole new computer.

Dell is nothing special, except they put tons of crap on their computers that you don't need, and they're not that cheap either. The first thing I do with Dells when they cross my path is "de-crapify" them. Everything is off the shelf parts (except maybe fancy weird shaped cases with terrible air flow), and the same goes with HP / Compaq.

I wasn't too impressed with my last HP / Compaq from about 6 months ago (I get them in trade for work all the time). Half the screws were missing from the motherboard mounts, only 2 SATA ports on the Mobo and both taken up by the DVD drive and HDD, and no spare RAM slots either, so you can't add RAM just replace what's there and junk the old sticks.

The last time I purchased a "store bought" computer was 1983.

B · 08-29-2008, 12:54 AM

I can not beat the service I have gotten from Sager on my laptop. I got a computer I wanted the way i wanted it and with a warranty with people in the US linked directly to the real manufacturer. My second gate was is a distant second way back when they actually had brick and motor stores.

AirAssault · 08-29-2008, 02:00 AM

I have used Dell for about 8 years, 3 computers and 1 laptop, wifes PDA, and have never had an issue. We still have every one of them, even my screaming fast p3 866 that I've had for said 8 years.....

I can't speak for the customer service side of Dell, but seems lots of companies do the same

Raion · 08-29-2008, 02:04 AM

just save yourself the frustration. Don't buy from dell ever again . buy something that sources CS in the usa like acer or gateway (same company now)

S7G · 08-29-2008, 03:45 AM

First post on the new computer.
Not a bad comp and so far has out performed to Dell.
Hopefully I will have some luck with this one.

P-3
On P-3's computer!

f$ck dell!

Raion · 08-29-2008, 04:40 AM

I cant believe u went with HP. Try calling their CS. They are in India too....

P3sWench · 08-29-2008, 10:02 AM

Nope my customer service is Best buy coming to my house if need be.

p-3

oldschool · 08-29-2008, 10:35 AM

my brother swears by hp from best buy with their service

I just picked up two from them for the boss and his house in florida.
Nice to have best buy be the IT instead of me for a change.

08-28-2008, 10:41 PM	#1 (permalink)
P3sWench all bleeding stops... Join Date: Apr 2007 Location: Anchorage, AK	Dell Still blows the big one! Another hr of my life spent trying to learn Pakistani Well Sir we will cancel your order from another dep ,but we can not verify it's cancellation.WTF over. We suggest you call back with in 4 or 5 days and then we can connect you to that dept. Now we need to see just how this will play out as they already billed me for the first broken computer. I am tired of spending time on the phone only to be put on hold then the call mysteriously dropped. I am forever done with anything Dell! I got a even better computer from Best Buy tonight. It will be my first exp with HP. But hey they are local and speak a language I can understand. I also got a good enough buy that I have a warranty that if someone in Pakistan sneezes it is covered. P-3 Still on the Wenches computer. F$ck Dell! __________________ ...eventually. "The two most abundant things in the universe are hydrogen and stupidity" - Harlan Ellison "The trouble about trying to make yourself stupider than you really are is that you very often succeed." - CS Lewis

08-29-2008, 12:48 AM	#3 (permalink)
Jaan MCB Member Join Date: Aug 2006 Location: People's Republic of Massachusetts	I have yet, to this day, ever had tech support fix anything ever...even back in the 80's when they were in the United States and spoke Mid Atlantic English. At least now when you call Microsoft in India it's easy to convince them that you really did replace the motherboard on that OEM machine and aren't trying to use the key on a whole new computer. Dell is nothing special, except they put tons of crap on their computers that you don't need, and they're not that cheap either. The first thing I do with Dells when they cross my path is "de-crapify" them. Everything is off the shelf parts (except maybe fancy weird shaped cases with terrible air flow), and the same goes with HP / Compaq. I wasn't too impressed with my last HP / Compaq from about 6 months ago (I get them in trade for work all the time). Half the screws were missing from the motherboard mounts, only 2 SATA ports on the Mobo and both taken up by the DVD drive and HDD, and no spare RAM slots either, so you can't add RAM just replace what's there and junk the old sticks. The last time I purchased a "store bought" computer was 1983. __________________

08-29-2008, 02:00 AM	#5 (permalink)
AirAssault Active Member Join Date: Mar 2007	I have used Dell for about 8 years, 3 computers and 1 laptop, wifes PDA, and have never had an issue. We still have every one of them, even my screaming fast p3 866 that I've had for said 8 years..... I can't speak for the customer service side of Dell, but seems lots of companies do the same __________________ "In the first place, we should insist that if the immigrant who comes here in good faith becomes an American and assimilates himself to us, he shall be treated on an exact equality with everyone else, for it is an outrage to discriminate against any such man because of creed, or birthplace, or origin. But this is predicated upon the person's becoming in every facet an American, and nothing but an American...There can be no divided allegiance here. Any man who says he is an American, but something else also, isn't an American at all. We have room for but one flag, the American flag... We have room for but one language here, and that is the English language... and we have room for but one sole loyalty and that is a loyalty to the American people." Theodore Roosevelt 1907

08-29-2008, 02:04 AM	#6 (permalink)
Raion Official PBN Translator Join Date: Jan 2007	just save yourself the frustration. Don't buy from dell ever again . buy something that sources CS in the usa like acer or gateway (same company now) __________________ WTB Dye Titanium back in cocker threads ! Also want a cocker boomstick back in cocker threads. FEEDBACK

08-29-2008, 03:45 AM	#7 (permalink)
S7G MCB Member Join Date: Apr 2006	First post on the new computer. Not a bad comp and so far has out performed to Dell. Hopefully I will have some luck with this one. P-3 On P-3's computer! f$ck dell! __________________ A veteran is someone who, at one point in his life wrote a blank check Made payable to 'The United States of America ' for an amount of 'up to and including my life.' That is Honor, and there are way too many people in This country who no longer understand it.'

08-29-2008, 12:22 AM	#2 (permalink)
custar Seasoned Member Join Date: Apr 2006	My experiences with Dell have been entirely negative. I rue the day IBM spun off its laptop operations. I have a Lenovo I hate nearly as much as my last Dell That's why I do my leisure computing on my trusty IBM R40. custar

08-29-2008, 04:40 AM	#8 (permalink)
Raion Official PBN Translator Join Date: Jan 2007	I cant believe u went with HP. Try calling their CS. They are in India too.... __________________ WTB Dye Titanium back in cocker threads ! Also want a cocker boomstick back in cocker threads. FEEDBACK

08-29-2008, 10:02 AM	#9 (permalink)
P3sWench all bleeding stops... Join Date: Apr 2007 Location: Anchorage, AK	Nope my customer service is Best buy coming to my house if need be. p-3 __________________ ...eventually. "The two most abundant things in the universe are hydrogen and stupidity" - Harlan Ellison "The trouble about trying to make yourself stupider than you really are is that you very often succeed." - CS Lewis

08-29-2008, 10:35 AM	#10 (permalink)
oldschool Moderating in Moderation Join Date: Mar 2006 Location: Long Island	my brother swears by hp from best buy with their service I just picked up two from them for the boss and his house in florida. Nice to have best buy be the IT instead of me for a change. __________________ Its all peaches & sunshine baby, peaches & sunshine.. Obsequious, purple, and clairvoyant One of the two proud members left - D FLT Politically, Socially and Aerodynamically Incorrect Everything I have ever loved is immoral or illegal Vir sapit qui pauca loquitur.