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Old 08-31-2006, 11:52 AM   #1 (permalink)
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Thumbs up Ricochet's customer service

Had some problems with the bend sensor in my apache, just got off the phone with them. If you thought tippmanns customer service was good waiting a half an hour to talk to them this was even better.

The lady answered the phone, told her the part I needed, she asked for the address, and now I'm get a new bend sensor for free!


Happy boy here!
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Old 08-31-2006, 01:05 PM   #2 (permalink)
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I had a similiar experience. I bought a ricochet2k for $20 in a bargain bin, but it did not have a battery door. I called them to try to find out where to buy one and they sent me one free. I had it in hand in about two days.
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Old 08-31-2006, 03:14 PM   #3 (permalink)
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I had a shell problem so I sent it back... well it got lost in the mail (or they just did not see it come in) so I asked them what was up and they said they had not received it yet.... so they sent me a new shell anyway.
A+ to deal with
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