mcarterbrown.com

mcarterbrown.com (http://www.mcarterbrown.com/forums/)
-   Paintball News (http://www.mcarterbrown.com/forums/paintball-news/)
-   -   Programming update for X7 Phenom and A-5 Hall Effect E-Grips (http://www.mcarterbrown.com/forums/paintball-news/205591-programming-update-x7-phenom-5-hall-effect-e-grips.html)

TippmannEmployee1 06-15-2012 11:54 PM

Programming update for X7 Phenom and A-5 Hall Effect E-Grips
 
Tippmann Sports is pleased to announce a programming update for the X7 Phenom and A-5 Hall Effect E-Grips. We have transitioned to this new programming in X7 Phenoms, X7 Phenom E-Grip kits, A-5s with a Selector Switch and the respective E-Grip kits a few months ago. This new program not only enhances performance, but also addresses issues that some players may have experienced in earlier X7 Phenom or A-5 markers. Issues that some players may have experienced could include inconsistent behavior within firing modes, the need to frequently reset your e-grip or the board shutting down during play.

As mentioned, this new programming has been in play for a number of months, and was included on X7 Phenom markers with a serial number of 32,534 or higher and 567,750 or higher on the A-5 with a selector switch. If a player has not experienced an issue by now, it is unlikely they need to send the board back to Tippmann. However, if any player has experienced issues with an X7 Phenom or A-5 Hall Effect E-Grip, we suggest you contact Tippmann at 1-800-533-4831 (1-260-749-6022) or email t-mail@tippmann.com and we can arrange to have the board upgraded.

Again, the response to this new programming update has been exceptional; all current items shipped over the last few months have these new programming updates. However, to ensure there are no issues with current X7 Phenom or A-5 markers with the selector switch out in the field, we have contacted all Tippmann dealers and are posting this update on paintball forums. Feel free to share this information with other Tippmann users. Thank you.

Interceptor 06-16-2012 05:31 AM

I just got my A5 frame back from you guys, thanks for fixing it. I haven't gotten to shoot it yet, but it is clicking again, which was more than it was doing before I sent it in. Maybe I can give it a side by side comparision with my X7. Thanks guys!

P0E 06-16-2012 08:59 AM

Quote:

Originally Posted by TippmannEmployee1 (Post 2381012)
This new program not only enhances performance, but also addresses issues..

What are the performance enhancements?

Typically these software updates are just bug fixes.

..or is that the performance enhancement?

BlueTrane2028 06-19-2012 12:17 PM

I had mine done too, but I've still got one problem: in the "semi" position, the trigger rocks (is perfect). in the "auto" position, the trigger has to be pulled back hard and past the point where it wants to stop before it will fire. Adjusting the sensors has no effect on this.

Why is this?

nsd.cicco 06-21-2012 11:04 PM

Quote:

Originally Posted by P0E (Post 2381202)
What are the performance enhancements?

Typically these software updates are just bug fixes.

..or is that the performance enhancement?

Depending on the microcontroller being used, it's possible to reduce battery consumption just by changing how the code behaves (e.g., some microcontrollers have an adjustable clock speed that can be reduced to save battery), so I would figure that's what they mean.

P0E 06-27-2012 09:47 AM

Quote:

Originally Posted by nsd.cicco (Post 2387499)
Depending on the microcontroller being used, it's possible to reduce battery consumption just by changing how the code behaves (e.g., some microcontrollers have an adjustable clock speed that can be reduced to save battery), so I would figure that's what they mean.

They didn't say it increased battery life or reduced battery consumption. They said it "enhanced performance".

Telling customers their software had errors because it was rushed out the door would be bad. So they say "update" instead of "fix" and "performance enhancement" instead of "now your gun will work properly".

This company makes the biggest deal out of the most trivial features. I'm sure they would go on and on about updated performance enhancements..... if there actually were any.

fist_milsim 07-30-2012 08:18 AM

Quote:

Originally Posted by P0E (Post 2392910)
Telling customers their software had errors because it was rushed out the door would be bad. So they say "update" instead of "fix" and "performance enhancement" instead of "now your gun will work properly".

This company makes the biggest deal out of the most trivial features. I'm sure they would go on and on about updated performance enhancements..... if there actually were any.

You mean like Microsoft ?...lol. Yeah so they made a mistake, are fixing it free of charge HOWEVER old your egrip is ( like wayy past warranty ) and people still find ways to complain. COme on....of course they wont say it was an error..its bad business.

Thats just nick pickin'....

P0E 07-31-2012 07:05 PM

Quote:

Originally Posted by fist_milsim (Post 2427509)
You mean like Microsoft ?...lol. Yeah so they made a mistake, are fixing it free of charge HOWEVER old your egrip is ( like wayy past warranty ) and people still find ways to complain. COme on....of course they wont say it was an error..its bad business.

Thats just nick pickin'....

No one complaining here. I'm merely point out the lie.

There's no need to say "Hey we rushed this out the door and messed up".

Most companies simply say "We updated the software". In this way there's no need to admit to making a mistake.

On the other hand... "Performance enhancement" without actually enhancing performance is a lie.

Don't act like someone who purchased a defective product should feel honored the problem is finally getting fixed.... no matter HOW long it took after the warranty has expired.


All times are GMT -4. The time now is 10:03 AM.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO
© MCB Network LLC