How long is too long?

Chemical-X · 02-26-2007, 06:59 PM

How long of a wait is too long when contacting PPS? I believe I have waited about a week and a half now for a response to some mail I sent.

Would it be faster if I just called them instead?

Striker9 · 02-26-2007, 07:03 PM

Quote:

Originally Posted by Chemical-X

How long of a wait is too long when contacting PPS? I believe I have waited about a week and a half now for a response to some mail I sent.

Would it be faster if I just called them instead?

It would defiantly be faster if you called them. I've noticed that some of my emails seem to slip through or go unnoticed for a while. You'll have a much better time calling them.

Chemical-X · 02-26-2007, 07:43 PM

I dont think my mail is being filtered as I had already exchanged a few emails in the past and one currently.

But yeah I will call them.

Drum · 02-26-2007, 08:06 PM

Dude... why do you torture yourself like this?

Just call them! They run an actual store with a door and a cash register and when they are not running the store, they are making guns.

I know they have an internet site, but that is largely Craig's baby and he is a new father of twins, so it's a pretty easy guess that his normal post-work internet work has been greatly compromised.

Add that to the fact that Glenn is still recovering from motorcycle wreck and experimenting with semi-retirement, not to mention all the work he has been doing with the Patriot Guard Riders, and you have a lot of emails without answers.

If you call them, someone will pick up the phone and you will have your answer. And NO, it does not bug them (unless you are an asss) when you call, even if you call often. Heck, both Lori and Marcie can recognize my voice at this point...

Stop the madness.... pick up the phone;

(916) 923-9676 and yes, that is from memory.

D>

mrwisker · 02-26-2007, 08:46 PM

^^^^^^
What he said
When I sent my blazer out for some fixin, I called before I sent it, after sent it, when I saw that it had been delivered (UPS), when I had a question about the new pump kit, a week later to see how the progress was going, a week later when it didn't show up when it was promised.
I failed to call when it got here though
I might just call sometime just to say hi to Lori, as she was very nice and answered all my questions. She also seems to understand that people are spending a bunch of money and want to be kept in the loop.
Although, I doubt they will have me on speed dial or voice recognition (like Drum is)
Just be nice, polite and ask Lori how her day is going. Remember, She's the one that packages and sends your markers

HurtCow · 02-26-2007, 08:51 PM

And it's ok to ask for Craig. He's usually the one that knows what's going on in the shop at any given time.

Chemical-X · 02-27-2007, 12:30 AM

I really am not too worried. I was just checking to see if this is the norm.

Thank you all.
I will be calling in the morn/afternoon.

Listessa · 02-28-2007, 04:05 PM

How did it go?
I also wanted to add that Lori was really nice and helpful when I paid for the rest of my Nasty. That ment alot considering everything that went on in my life during the end of the summer and eairly fall.

Maybe tonight I'll post the entire story behind it. It's sort of funny, and this makes more sense.

How did the call go? It's so hard not to start asking random questions and order more nifty stuff!

Chemical-X · 02-28-2007, 04:10 PM

I just got off the phone with craig.

I ammeded the order with a spring feed and new pump handle.

Before I was transferred to craig I was told work began today.

----------
I just realized that I have a growing brass collection. 3 PGPs and one KP. equals as 2 strokers one stide tube PGP and one kp2 sc rifle.

Steven_Spinosa · 03-01-2007, 03:26 PM

Took a few weeks for one of my responses, but I did ask a PITA question.

02-26-2007, 06:59 PM	#1 (permalink)
Chemical-X Post Whore Join Date: Apr 2006 Posts: 1,129	How long is too long? How long of a wait is too long when contacting PPS? I believe I have waited about a week and a half now for a response to some mail I sent. Would it be faster if I just called them instead?

02-26-2007, 08:46 PM	#5 (permalink)
mrwisker digruntled worker Join Date: Mar 2006 Posts: 1,074	^^^^^^ What he said When I sent my blazer out for some fixin, I called before I sent it, after sent it, when I saw that it had been delivered (UPS), when I had a question about the new pump kit, a week later to see how the progress was going, a week later when it didn't show up when it was promised. I failed to call when it got here though I might just call sometime just to say hi to Lori, as she was very nice and answered all my questions. She also seems to understand that people are spending a bunch of money and want to be kept in the loop. Although, I doubt they will have me on speed dial or voice recognition (like Drum is) Just be nice, polite and ask Lori how her day is going. Remember, She's the one that packages and sends your markers __________________ feedback Daily Thought: SOME PEOPLE ARE LIKE SLINKIES.. NOT REALLY GOOD FOR ANYTHING, BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS

02-28-2007, 04:05 PM	#8 (permalink)
Listessa Delving into Satinism Join Date: Mar 2006 Location: Fairbanks, AK Posts: 5,894	How did it go? I also wanted to add that Lori was really nice and helpful when I paid for the rest of my Nasty. That ment alot considering everything that went on in my life during the end of the summer and eairly fall. Maybe tonight I'll post the entire story behind it. It's sort of funny, and this makes more sense. How did the call go? It's so hard not to start asking random questions and order more nifty stuff! __________________ The correct question is, "Why don't I need another gun?" How strange to see a lagomorph of such bravery. Loyal Order of the Water Buffalo- Don't Ask Us- We Will Tell! Facilis est Descensus Averni. <--Click to descend to my feedback. NO'MAAM #2"National Organization Members Against AGG Metrosexuals" Rouge Cell #3

02-28-2007, 04:10 PM	#9 (permalink)
Chemical-X Post Whore Join Date: Apr 2006 Posts: 1,129	I just got off the phone with craig. I ammeded the order with a spring feed and new pump handle. Before I was transferred to craig I was told work began today. ---------- I just realized that I have a growing brass collection. 3 PGPs and one KP. equals as 2 strokers one stide tube PGP and one kp2 sc rifle. Last edited by Chemical-X; 02-28-2007 at 04:15 PM.

03-01-2007, 03:26 PM	#10 (permalink)
Steven_Spinosa MCB Member Join Date: Apr 2006 Location: Floriduh Posts: 521	Took a few weeks for one of my responses, but I did ask a PITA question. __________________ Look at your PPS Typhoon. If it has "ARGUS" written on it's ram sleeve, I want it back. I was the first owner, and will start keeping $500 in my paypal account to dispense to you immediately. Chain armor made to order. http://www.StalwartArmor.com

02-26-2007, 07:43 PM	#3 (permalink)
Chemical-X Post Whore Join Date: Apr 2006 Posts: 1,129	I dont think my mail is being filtered as I had already exchanged a few emails in the past and one currently. But yeah I will call them.

02-27-2007, 12:30 AM	#7 (permalink)
Chemical-X Post Whore Join Date: Apr 2006 Posts: 1,129	I really am not too worried. I was just checking to see if this is the norm. Thank you all. I will be calling in the morn/afternoon.

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