Dell customer service - Page 2

amcfall · 07-16-2007, 11:53 AM

Quote:

Originally Posted by Azzy

Dont send refurbished for warranty replacement!

Unfortunately they really don't have a choice. When you get the refurbished parts back you can't sell them as new (unless you have no morals and don't care about getting sued) so you're pretty much stuck using them for service or giving them away. If you could make all vendors replace your failed parts with new that would be great but it does just not work out financially. I know we can't just replace every PC that has a bad fan or hard drive. Now they really should test it better, that is the biggest problem that I see - I have gotten some pretty crappy parts back as repaired that I wonder if they even tested. I usually overtest all vendor repaired parts since I don't trust them much.

Avery

Kindred · 07-16-2007, 12:10 PM

it's almost impossible to get "new" replacement parts for anything more than a fwe months old....their product life cycles are just that short these days!

Azzy · 07-17-2007, 02:21 PM

Well it looks like almost everyone on their forums with this server is having similar issues.

My $20 SATA card is running fine...

Anyone reccomend a good SATA RAID card that runs through PCX?

07-16-2007, 12:10 PM	#12 (permalink)
Kindred Mod & Underwear Model Join Date: Mar 2006 Location: Neshanic Station, NJ	it's almost impossible to get "new" replacement parts for anything more than a fwe months old....their product life cycles are just that short these days! __________________ Strive for that moment when you're only a slice of pizza and a hooker away from paradise.

07-17-2007, 02:21 PM	#13 (permalink)
Azzy Mod-O-Rator Join Date: Mar 2006 Location: Finleyville, PA	Well it looks like almost everyone on their forums with this server is having similar issues. My $20 SATA card is running fine... Anyone reccomend a good SATA RAID card that runs through PCX? __________________ Bryan "Azzy" Spiegel Riverside Renegade Paintball / C.C. S.V.S. Plankowner - LPPC#6 "It is my right to be uncommon—if I can. I seek opportunity—not security. I do not wish to be a kept citizen, humbled and dulled by having the state look after me. I want to take the calculated risk; to dream and to build, to fail and to succeed. I refuse to barter incentive for a dole. I prefer the challenges of life to the guaranteed existence; the thrill of fulfillment to the stale calm of utopia. I will not trade freedom for beneficence nor my dignity for a handout. I will never cower before any master nor bend to any threat. It is my heritage to stand erect, proud and unafraid; to think and act for myself, enjoy the benefit of my creations and to face the world boldly and say, “This I have done.” - Dean Alfange