I got myself a Dell Latitude 10 Tablet - Review
Let me start saying that I work for Microsoft but this review doesn't have any association nor focus on the Windows 8 OS, but it's rather focused on the device I've bought.
And I have to say that a after a week with it, I'm in love with the little thing!
It runs Windows 8 Pro and Office 2013 like a breeze, even with the 2Gb of RAM. It's actually pretty impressive how it doesn't use so much memory, at least compared to my notebook or to my desktop (which I'm using now and with Lync and IE with 5 tabs open is already using 2.9Gb of RAM).
The 4-cell optional battery lasts forever. I came back from Phoenix to Sao Paulo on Thursday/Friday using it during the flights and at the airport and it lasted for about 16 hours of continuous usage, most of it in Airplane mode (Bluetooth and Wi-Fi radios off), but I also got to make a couple calls with Lync while at the airport in Miami (stayed there for long 6 hours) and also watching the whole Season 2 of The Walking Dead, plus a couple chapters from Season 3. I didn't even had to change the battery once for the 2-cell I got in my backpack.
I also bought a new Microsoft Wedge Keyboard, which is incredibly small but really, really good to use when mobile with the tablet.
When working, I was able to plug-in my Smart Card reader and connect with the company's VPN, which allowed me to do whatever I needed just like I do with the notebook.
The downsides I've seen so far is that it's really hard to remove the battery from the device (the latch doesn't go all the way as it should on my unit but it still works) and sometimes, when returning from the sleep mode, the touchscreen is unresponsive, forcing one to restart the unit. That happened a few times already.
Overall, I am pretty happy with the device. It's fast, light and runs forever, while allowing me to be productive while on the road. If you are looking for a new tablet, I definitely recommend this one.
OK. So now 4 months have passed and the feedback isn't that good any more, unfortunately.
My tablet gave me problems with its touch screen and with my technical background I was able to fix myself, although I did lost my Windows install. As I re-formatted it, I just couldn't recover the original Windows image that came from the factory so, as I work for Microsoft, I had a spare Windows 8 Pro install disk that I used. I was disappointed but at least I got it running again but I'd prefer to have the original install image, still, as Dell had included some tweaks to the OS that I now miss.
Still, the main problem is that now the sound and the gyroscope stopped working. As I called Dell's support, they just didn't even start to help me. I'm greatly worried with it as the tablet is still under warranty. I lost a good hour on the phone and the two tech guys I spoke with hung up on my face. Great post-sales experience... :(
Lets see what happens from now. As I said to a friend, my next Dell will be a Lenovo. :)
Hate to say , my experience with Dell has been a 3 out of 10 ... I'm referring to enterprise class gear delivered doa and very poor tech support
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