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Old 04-25-2011, 12:37 AM   #1 (permalink)
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tpx mag trade in?

hey guys. i thought i read/heard somewhere a while ago that if you call tippmann up and ask to swap the 8 round mags for the 7 round ones, they would do it if youre having problems with the feeding.

am i right?

thanks
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Old 04-25-2011, 12:07 PM   #2 (permalink)
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Yeah, they don't take your 8's back, since they are still OK in the right circumstances, but will send you 7's to keep you gunnin' in all conditions.
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Old 04-25-2011, 11:40 PM   #3 (permalink)
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talked to tippmann customer service today. guy said i had to send in my 8 rounds and theyll send me some new 7 rounds.
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Old 04-26-2011, 10:42 AM   #4 (permalink)
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That's a new one on me, I did mine in person at the Tippmann trailer at an event.

The 7 rounders are great though, I was just clearing out my bag last night and found one still loaded from thanksgiving, popped the catch and they shot out like new.
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Old 08-06-2011, 04:18 AM   #5 (permalink)
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I've E-mailed them like 5 times, only answer I got back was the automated one stating I will get an answer in 48 hrs. Been now 6 weeks since first E-mail, still waiting.

Their Customer Service used to be great, Seems to suck lately.
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Old 08-06-2011, 12:21 PM   #6 (permalink)
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I have had no issues with their customer service. I called about swapping my mags out for the 7 round mags and got an answer right away. All they require you to do mail your old mags in with some kind letter or e-mail correspondence with what you need. Call them again and ask. E-mail as well, save the e-mails with what you are requesting. You might have caught them at odd hour when they were busy with something.
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