i had issue with them once where locked me and my pops out for someone hacking my email account. my pops at time would work from how and got locked out for about 3 weeks since had to check to see if what we said was true. they are know to be slow in taking action on these issue. also we got run around like 10 times before i told dad to ask to take someone higher up them him or her. still tried to charge us for 2 months even thou we said we are done. when took over 3 weeks before could get internet back.
pc steam handle chrisfallout666