View Single Post
Old 12-07-2012, 01:32 AM   #1 (permalink)
sonixr7
MCB Member
 
Join Date: Oct 2009
Location: San Diego

GoG Paintball USA Customer Service

I just want to give a thumbs up to GoG Paintball.

I own a Smart Parts Max-Flo SIS regulator and it was leaking from the fill nipple. As with most cases, the leak was due to the failure of the o-ring that seals the pin valve. However, this o-ring is not a common one because I had brought it to a couple pro shops near me and they did not have the correct size. I even went to a hardware store that sells special o-rings and they did not have it. A quick call to GoG Paintball this past Tuesday and I received not only the correct o-ring but 3 pin valves with the o-ring installed. When I called, I spoke with their tech department. The person I talked to took my information after I told him what my problem was and told me that he was going to send me a few o-rings, all at no cost to me.

Usually I expect to pay for things, but since I did not, I feel I should just post about it.
__________________
sonixr7's feedback

WTB List:

Any New Old Stock(NOS) sealed/brand new in box items.
Rare limited run items.

Ninja Dave Lever Changer
ACI Turret Stock
AGD Z-Grip
AGA 62
sonixr7 is offline   Reply With Quote