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Old 07-18-2013, 02:32 PM   #281 (permalink)
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Gotta give big thanks to Rod and Mel for some stellar customer service! Called CCM about a month ago to let them know that my S6.5's IVG needed to be turned in a good 5 turns in to get 280fps w/ the reg sweet-spotted at 325psi.

Rod was quick to offer new internals for the lower tube and promptly shipped them. Fast-forward 3 weeks, no sign of the parts, so I gave them another call. By looking at the tracking number, Rod tells me that the parcel is stuck at customs. So what does he do? Instead of saying that the matter is out of his hand, he tells me that this is unacceptable and that he will rush me another parcel to get my pump up and running again!

Now, I know most companies out there wouldn't bother with postal delivery delays, and rightfully so, because it technically isn't their problem. But the fine folks at CCM took ownership of this and decided to ship me another set of parts.

I am blown away at their level of customer dedication. Laurie, Bill, Rod and Mel, thanks for again for your stellar service. It's stuff like this that make me a repeat customer over and over again.
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Old 01-15-2014, 03:05 AM   #282 (permalink)
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Ccm all the way!!

I also am blown away at their level of customer dedication, im still saving to get on a wait list for your 6.5's. Laurie, Bill, Rod and Mel thanks for all of your help, thank you for turning my snipers into works of art!
sincerely,
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Old 01-15-2014, 05:50 PM   #283 (permalink)
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You are most welcome Sebastian! Thank you for the continued support.
You have a beautiful collection there.
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I don't care what anyone uses to play - just don't be a douche to your fellow players. Its the golden rule.
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Old 01-15-2014, 06:25 PM   #284 (permalink)
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I personally ,after having dealt with Mel on a trade as well as various pm with questions, will continue to support ccm. You guys make awesome parts and I couldn't have asked for a smoother trade or easier cs when I had questions.
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Old 01-15-2014, 11:05 PM   #285 (permalink)
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This is one i build with the the parts i got..Thank you CCM !
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WTF,why would i trade for that?

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Old 01-16-2014, 08:00 AM   #286 (permalink)
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Always top notch customer service from anyone that I have spoke to at CCM.
I have ordered direct, eBay and through MCB.
Shipping has to be one of the fastest turn arounds in any industry.
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Old 01-27-2014, 03:14 PM   #287 (permalink)
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On behalf of the Dirtbags Pump Team I would like to personally thank CCM for all their support, many of us have known you personally for many years, and we cant thank you enough for all you have done. We took 1st place in the UWL LA event (For the Repeated time) this past weekend using all CCM Markers and we will continue to stand by your product(s). Thank you again for all the support, we look forward to representing the Pump Community anyway we can.
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Old 01-27-2014, 10:21 PM   #288 (permalink)
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Looking good guys.

It's got to be skill.

And I am happy that your using CCM guns with that skill.

Congratulations.
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Old 01-29-2014, 01:53 PM   #289 (permalink)
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Quote:
Originally Posted by Yoder View Post
On behalf of the Dirtbags Pump Team I would like to personally thank CCM for all their support, many of us have known you personally for many years, and we cant thank you enough for all you have done. We took 1st place in the UWL LA event (For the Repeated time) this past weekend using all CCM Markers and we will continue to stand by your product(s). Thank you again for all the support, we look forward to representing the Pump Community anyway we can.
http://i692.photobucket.com/albums/v...970537_o-1.jpg
Congratulations guys!
Way to represent California!!!
Best of luck in the 2014 season!
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CCM: 1-877-412-6850
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Quote:
Originally Posted by Bored383 View Post
I don't care what anyone uses to play - just don't be a douche to your fellow players. Its the golden rule.
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Old 02-10-2014, 12:54 PM   #290 (permalink)
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Thanks Bill for hooking me up with a bunch of shell sizers and extras for my SR-1... only asked for a pin!


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