|CCM Chipley Machine|
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|07-18-2013, 02:32 PM||#281 (permalink)|
It's all good
Gotta give big thanks to Rod and Mel for some stellar customer service! Called CCM about a month ago to let them know that my S6.5's IVG needed to be turned in a good 5 turns in to get 280fps w/ the reg sweet-spotted at 325psi.
Rod was quick to offer new internals for the lower tube and promptly shipped them. Fast-forward 3 weeks, no sign of the parts, so I gave them another call. By looking at the tracking number, Rod tells me that the parcel is stuck at customs. So what does he do? Instead of saying that the matter is out of his hand, he tells me that this is unacceptable and that he will rush me another parcel to get my pump up and running again!
Now, I know most companies out there wouldn't bother with postal delivery delays, and rightfully so, because it technically isn't their problem. But the fine folks at CCM took ownership of this and decided to ship me another set of parts.
I am blown away at their level of customer dedication. Laurie, Bill, Rod and Mel, thanks for again for your stellar service. It's stuff like this that make me a repeat customer over and over again.
|01-15-2014, 03:05 AM||#282 (permalink)|
Ccm all the way!!
I also am blown away at their level of customer dedication, im still saving to get on a wait list for your 6.5's. Laurie, Bill, Rod and Mel thanks for all of your help, thank you for turning my snipers into works of art!
|01-15-2014, 05:50 PM||#283 (permalink)|
You are most welcome Sebastian! Thank you for the continued support.
You have a beautiful collection there.
|01-15-2014, 06:25 PM||#284 (permalink)|
Sic Itur Ad Astra
I personally ,after having dealt with Mel on a trade as well as various pm with questions, will continue to support ccm. You guys make awesome parts and I couldn't have asked for a smoother trade or easier cs when I had questions.
Click here to email me
My youtube channel
My downsizing/cleaning house sale
Last edited by Falcon16; 01-15-2014 at 11:11 PM.
|01-15-2014, 11:05 PM||#285 (permalink)|
Join Date: Jun 2009
Location: victorville ,Cali
Ebay, camocow200 (1200) + 100% positive feedback
darr_musi (120) + 100% Positive Feedback
MCB 290 pos feedback
"Mar" bro: welcome to the forum, super nice marker - hopeful for your sale.
"stargazer" It's ma'am actually, not bro.
|01-27-2014, 03:14 PM||#287 (permalink)|
On behalf of the Dirtbags Pump Team I would like to personally thank CCM for all their support, many of us have known you personally for many years, and we cant thank you enough for all you have done. We took 1st place in the UWL LA event (For the Repeated time) this past weekend using all CCM Markers and we will continue to stand by your product(s). Thank you again for all the support, we look forward to representing the Pump Community anyway we can.
|01-27-2014, 10:21 PM||#288 (permalink)|
Looking good guys.
It's got to be skill.
And I am happy that your using CCM guns with that skill.
“Do not yearn too much for a sword made by a famous smith. This is because even if you give a good man a sword worth ten thousand coppers, he will not be able to beat a hundred men each holding a spear worth a hundred coppers.” - Asakura Takakage Toshikage, 1462-1482
Whatever your hand finds to do, do it with your might; for there is no work, nor device, nor knowledge, nor wisdom, in the grave, where you go.
NEW STORE http://store.chipleymachine.com/
DOOR GUNNER handgun mounts for gunsafes.
|01-29-2014, 01:53 PM||#289 (permalink)|
Way to represent California!!!
Best of luck in the 2014 season!
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