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Empire Mini - Axe - Empire Sniper

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Old 04-27-2012, 12:28 PM   #1 (permalink)
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Empire and Paintball Solutions

I played in a drizzle last Sunday, rained pretty much the entire day so I used my Prophecy as it has a lid on it.

Last night I was sitting in my chair watching new episodes of Mad Men and I heard a whirring coming from my equipment bag. Opened it up and I found my loader was continually spinning (and switched off!)

I emailed Paintball Solutions after registering for my warranty (s/n 0001xx) so I guess it was an early one and they emailed me back asking for my shipping address so they could send me a new board. Fantastic!!

I haven't experienced this with any other companies, they didn't ask me to pay for a new one or anything. I just wanted to come on here and share my experience because I am happy.
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Old 04-28-2012, 05:27 PM   #2 (permalink)
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Empire has decent customer service from what I heard. Glad they helped you out. I'm a fan of their markers myself, own a sniper.
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