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Old 03-08-2019, 05:32 PM   #1 (permalink)
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does anyone know someone at AOL

my 80 y.o. mother either got phished or just locked herself out of her AOL account; every time i ask her how, the story is different.

i've called AOL several times and get nowhere since each person i talk to is a non-native english speaker.

my mom is really confused and is heading into dementia, but she knew how to send and receive e-mail.
but this episode has really confused her since she equates AOL with the internet and can't send or receive e-mails
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Old 03-08-2019, 08:01 PM   #2 (permalink)
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I actually didn't know AOL still existed.
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Old 03-10-2019, 10:06 PM   #3 (permalink)
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AOL has been absorbed into another company, along with several other failing businesses. The full story is pretty complicated. I imagine its gonna be really hard to get into contact with anyone who could actually help. Hopefully someone can prove me wrong.

Sorry to hear your mother has dementia. My heart goes out to her.
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Old 03-11-2019, 02:22 PM   #4 (permalink)
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Damn, dementia is especially tough. Wish I had some answers. Good luck to you man!
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Old 03-11-2019, 03:52 PM   #5 (permalink)
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i had issue with them once where locked me and my pops out for someone hacking my email account. my pops at time would work from how and got locked out for about 3 weeks since had to check to see if what we said was true. they are know to be slow in taking action on these issue. also we got run around like 10 times before i told dad to ask to take someone higher up them him or her. still tried to charge us for 2 months even thou we said we are done. when took over 3 weeks before could get internet back.
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Old 03-11-2019, 03:59 PM   #6 (permalink)
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You can't do a lost my password thing and try gaining access to the account again?
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Old 03-15-2019, 10:46 PM   #7 (permalink)
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You can't do a lost my password thing and try gaining access to the account again?
oh noes! my mom got phished...


after many hours and talking to lots of people with bad accents, i cracked the code and got her account back.

(insert meme here of the 'success kid')


i got back into the account and all of her recovery info had been changed by someone.

the hacker's phone number is below

234 07 08 867 9zero 3 one ....the 234 number in front is for nigeria

the hacker's recovery email was naja freebies (at) gmail


damn! that felt good getting her account back....
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Last edited by freedom; 03-15-2019 at 10:52 PM.
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Old 03-15-2019, 11:00 PM   #8 (permalink)
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Old 03-16-2019, 12:07 AM   #9 (permalink)
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Nice work!
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Now you might be wondering how well this beast from the east shoots. Well, I donít know. As it stands now, I canít get the internals back in.
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